Question:
How to Order ?
Answer: The ordering procedure is very
simple. Select the appropriate payment method and submit your order. The
ordered products shall be delivered to you by courier or post within 2-10 days
depending upon your location and payment method. If you make an online
payment, the product will be normally delivered within 7 working days. For
remote places, it may take up to 7 or more days. If you are ordering by cash on
delivery basis, it may take anywhere between 4-15 days.
Question:
What if the product is damaged during transit ?
Answer: We take utmost care and use the best
packing material including thermo Cole, cardboard and other good packing
material and pack the products nicely. Hence there are no chances of the
product getting damaged during transit. However even in rare case if such a
damage occur in transit, you can send the product back to us and we will
immediately send you a fresh product as replacement.
Question: I
am a new customer on your site and I am purchasing for the first time, how can I
trust you ?
Answer: We have more than 10,000 satisfied
customers all across India and assure that you will also become a part of our
satisfied customer base. But for this you need to trust us. After all trust is
the backbone of internet shopping. In fact in any business trust is a must.
Question:
How can I know the status of my order ?
Answer: You can email us at :
along with your order no.
Question:
If I pay by credit card or online banking, is my information safe ?
Answer: YES, it is 100% safe. Because the
payment information like credit card no. etc is not entered on our site. It is
entered directly on ccavenue's payment gateway page or your bank's secure
server. This you can notice from the url in your address bar. Infact paying by
credit card on our site is more safe than handing over your credit card to a
waiter in a restaurant or physical use.
Click Here for more details on security.
For any other question, you may write to us at :